Privacy Policy

1. Introduction

Embed Learning (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our services or accessing our website (https://embed-learning.com/), you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Data: Your name, email address, phone number, job title, and any information provided via forms on our website or during registration for our services.
  • Usage Data: Information about your interactions with our website, including IP address, browser type, operating system, pages visited, and time spent on the site.
  • Marketing Data: Preferences for receiving marketing communications and details about your interaction with our campaigns.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To provide, operate, and improve our services.
  • To communicate with you regarding service updates, technical issues, or support queries.
  • To comply with legal obligations or enforce our terms and conditions.
  • To send marketing communications, where you have provided consent.

 

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Performance of a Contract: To fulfil obligations related to services you have requested.
  • Consent: Where you have explicitly agreed to specific uses of your data (e.g., marketing emails).
  • Legitimate Interests: To improve our services, conduct analytics, or defend legal claims.
  • Compliance with Legal Obligations: To meet regulatory or statutory requirements.

 

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors who support our operations (e.g., payment processors, hosting services).
  • Legal Authorities: If required to comply with a legal obligation or to protect our rights.
  • Business Transfers: In the event of a merger, sale, or reorganisation of our business.

 

6. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy. This duration may vary depending on legal, operational, or contractual requirements.

 

7. Your Data Rights

Under the UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal obligations.
  • Restriction: Limit the processing of your personal data.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to data processing based on legitimate interests or for direct marketing.
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

 

8. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

 

9. International Transfers

If your data is transferred outside the UK, we ensure it is protected under adequate safeguards, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

 

10. Cookies

We use cookies and similar technologies to enhance your browsing experience. For more details, refer to our Cookie Policy.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you directly where appropriate.

 

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Embed Learning
hello@embed-learning.com

Alternatively, you can lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.